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Vendor and Third-Party Management Policy

Vendor and Third-Party Management Policy

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This Vendor and Third-Party Management Policy establishes a framework to manage relationships with third-party service providers in compliance with Consumer Financial Protection Bureau (CFPB) regulations. It aims to mitigate risks, protect consumer data, and uphold operational and regulatory standards.

Key Highlights:
  • Vendor Selection: Implements due diligence and risk assessment during onboarding, evaluating financial stability, compliance history, and data security practices.
  • Ongoing Monitoring: Regularly reviews vendor performance, compliance with SLAs, and adherence to regulatory requirements.
  • Data Security and Privacy: Requires vendors to adopt robust data protection measures, including breach notification protocols and compliance with data privacy laws like the GLBA.
  • Risk Management: Classifies vendors by risk level and performs periodic audits for high-risk vendors.
  • Termination and Offboarding: Defines clear grounds for termination and ensures secure data recovery and disposal during offboarding.
  • Employee Training: Provides training on vendor risk management and compliance oversight.

This policy ensures robust third-party oversight, safeguarding consumer interests while maintaining regulatory compliance and operational efficiency.
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