ICT Monitoring and Reporting Policy

This ICT Monitoring and Reporting Policy establishes a robust framework to ensure the operational resilience, security, and regulatory compliance of ICT systems, in alignment with the Digital Operational Resilience Act (DORA). It provides guidelines for real-time monitoring, incident detection, and compliance reporting.

• ICT Monitoring Framework: Deploys tools such as IDS/IPS, SIEM, and network monitoring solutions for real-time visibility.
• Logging and Event Management: Captures critical system events, stored securely for regulatory and operational requirements.
• Incident Detection and Response: Implements automated mechanisms for identifying and addressing breaches and system failures.
• Reporting Framework: Generates periodic and ad-hoc reports on ICT performance, incidents, and compliance.
• Third-Party Monitoring: Ensures vendor systems align with monitoring and compliance standards.

This policy enhances organizational resilience by integrating comprehensive monitoring and reporting practices into the operational framework, meeting DORA compliance requirements.